
A lot of people complain that their phone only rings a couple of times before going to message
bank, and they cannot find a setting to change that. You can make your phone ring for up to 30
seconds, but you have to dial a specific code in your phone app.
First find the number you call to access your message bank ( this is usually 101 for phones using
the Telstra network, 321 for Optus based networks and 121 for Vodaphone*).
Now go to your phone app and call up the keypad (as if you are calling a number you have not
saved in your contacts) and dial the following:
**61*XXX**30#
where XXX is the message bank number (101,321 or 121) and press the call button. After a short
while a notification will pop up on your screen : ‘MMI code started’, and then ‘Call forwarding
registration was successful’ or similar. Next time someone calls you, your phone will ring for 30
seconds before going to message bank and you should have enough time to answer it. This works
on both Android and iPhone.
*You are not with any of these 3 providers? You still use these same codes. For example if you are
with Aldi or Belong you are using the Telstra network and your message bank number would be 101.
If you are with Amaysim, Circles.Life or Southern Phone you are using the Optus network
and your number would be 321. Kogan, Lebara and TPG use the Vodaphone network and their
number is 121.
If you are not sure, go to your contacts and search for Message Bank – it will show the number to
use.
Also, don’t forget to delete your messages on Message Bank once you no longer need them
(usually by pressing ‘5’ while on the call to Message Bank) otherwise it will slowly fill up and no
longer accept any new messages.
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